Refund policy

Return & Refund Policy

Last Updated: June 8, 2026

Thank you for shopping with us.

We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a return or refund under the conditions outlined below.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase or order confirmation is required.

Items that are damaged due to misuse, normal wear and tear, or improper handling may not be eligible for a return.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards

  • Personalized or custom-made products

  • Final sale or clearance items

  • Certain hygiene or personal care products (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional time to post the refund to your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and photos of the issue so we can assist you promptly.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Shipping charges paid during checkout are generally non-refundable unless otherwise required by law.

Order Cancellations

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process described above.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: amratdeals.shops@gmail.com